Project Management

With the demand of Information Technology in business, the ever need to evaluation where you are and where you need to be to reach your goals can frustrate your business. At NittanyIT we have many areas of expertise that will reduce your frustrations and provide complete alignment with your business needs, goals and fiances. NittanyIT provides you with virtual project management system access so you can review the steps comprised from collaborations with your team, your goals, your timeline and your fiances. With NittanyIT, your IT Project Management is complete and efficient as we become a part of your business teams.

Crisis Management

NittanyIT can come in and help when the crisis strikes, even if you do not have a service contract, we are still available to help! When the crisis hits, the most important factor is recovery to operational status. NittanyIT can pool our resources to get your crisis under control and solutions to get you back to where you need to be.

NittanyIT can work with you and your teams to develop a comprehensive Crisis Management Plan (CMP) that will cover your IT infrastructure and the appropriate responses and procedures to follow when a crisis happens. This plan will help to keep your crisis under control and to help protect your investments.

Upgrade and Expansion Management

Many businesses do not plan ahead, add systems, servers, and expand network when things get slow and overloaded. NittanyIT can help you develop a comprehensive upgrade and expansion plan to keep your servers, network, systems and services ahead of your demands and needs. Part of our unique upgrade planning and expansion services ensures that your critical server can be upgraded to the new operating systems without failures.

IT Business Reviews

NittanyIT is one of the very few that provides your business with IT Business Reviews. Our reviews provide you the status of your IT Infrastructure, a quick overview snapshot of your IT. You will see many of the critical factors of your infrastructure so you can make informed decisions for the current and future needs.

	Managed IT Services Managing your company’s IT services keeps your business running smoothly and safely. Monitoring server, network and system performance, performing data backups and applying security measures are tasks that must be performed regularly to keep your company’s IT systems running. In today’s rapidly changing business climate, technology is moving quickly and your systems are constantly at risk. If your business relies on the performance of it’s IT systems you need to partner your business with an IT service provider that can properly manage your cyber security, data backup and recovery and provide ongoing maintenance to keep your systems running at top speed and efficiency. In addition, a comprehensive management program will ensure when you do have an issue it will be addressed quickly and corrected fast to get you back in business.
At NittanyIT, we provide Managed IT Services which supports your business around the clock. As a Managed Service Provider (MSP), we manage your company’s IT infrastructure via custom onsite and remote management systems. Our management systems and programs provide ongoing support for all our clients so we can be proactive in preventing any IT issues.	Our Managed IT Services include: Complete 24/7 management over client’s entire IT infrastructure Restoring functions and processes that fails Reviewing and analyzing server events to identify potential and dormant problems Performing automated data backup to ensure no loss of data Applying security patches Reviewing and removing viruses Asset Management - Physical and Virtual Compliance Documenting As your Managed Service Provider, NittanyIT can provide you with the peace of mind that your IT infrastructure will be safe, secure and working to keep your business moving forward. NittanyIT works as a complete Technology source that provides tomorrow’s technology solutions today and for tomorrow!

Backup/Recovery (BDR) and Disaster Recovery

It is critical that your company has a comprehensive and responsive data recovery solution to protect your IT footprint. Most companies rely heavily on their IT footprint, which is why properly managed services and backup recovery is crucial. A comprehensive disaster recovery plan is exemplary at safeguarding your business’s critical data, your intellectual property, and your valuable customer information. Your IT footprint should be completely backed up, which will ensure restoration of critical applications and services when you need it most. Most Backup and Recovery systems are never tested to confirm they are operating as they should me. NittanyIT has built a solution that has worked for one file, one folder or an entire system. An effective solution also includes upgrades and migration to other hardware, making hardware upgrades simple.

Nittanyit is the key in the right solution and plan when disaster strikes, mistakes happen or upgrades are needed.

Disaster Recovery Plan

NittanyIT provides a flexible portfolio of physical, virtual and cloud-based disaster recovery plans. Our disaster recovery plans aim at cutting costs and reducing risk so businesses can focus on their own success. We offer enterprise-class business continuity plans for businesses of all size. Mitigate risk and safeguard your vital data with tested, proven and managed disaster recovery solutions uniquely offered by NittanyIT. We thrive to meet challenging parameters of RPO (Recovery Point Objectives) and RTO (Recovery Time objectives) to ensure business continuity.

We offer flexible and customized data recovery solutions with a comprehensive portfolio of cloud-based data recovery solution to SMBs and large scale enterprises according to their operational and security needs. Our teams of experts discern top risks, prioritize recovery targets and deploy exclusive recovery plans. NittanyIT has implemented a unique solution that provide automated backups of all systems to onsite and in cloud for a transparent matrix to protect your information and align with compliance.

Our plans include many of the following features:

Physical, virtual and cloud-based matrix disaster recovery systems
Public, private and managed cloud platforms
Business Continuity Plans
Data securing services and solutions
Online Vaulting and Archiving
Managed networking
24/7 local staff support

Our teams of experts are available 24/7, along with our comprehensive technology platform to ensure the safety of your business data and resources. When it comes to recovery contact the NittanyIT for all of your needs!

Information Technology Infrastructure
IT Footprint

NittanyIT has been in operation for many years, longer than other local companies. In that time
we have seen the technology change with the needs. Faster and faster equipment, communication,
software and more data. But the common factors remain the same, Voice, Video and Data. As the
demands continue to grow, your IT Footprint grows to meet those demands.

NittanyIT can evaluate, test and document your current IT Footprint and provide you the path
to get your infrastructure faster and better.

Data Centers

Data Centers are common in many organizations. They are the support centers for components necessary for the operation of the company’s data management. Data Centers handle the processing of storage, data backup, email management, hardware management, managed user authentication and other functions crucial to running a business. At NittanyIT we understand how important it is for your business to run smoothly and we know how critical your computer systems are in the fluidity of your operation. We provide 24 hour data center management, ongoing maintenance and emergency service when needed.

Hosting Services

NittanyIT has flexible options for hosting services. We can provide you with our own managed and secure hosting services as well as setup, manage and maintaining hosting services through other providers such as Amazon Web Services, RackSpace and Google.

VPN

VPN (Virtual Private Networks) are methods used to add security and privacy to networks both public and private. They are commonly used by companies to add security to their networks. VPNs were originally created to protect information while employees worked remotely outside the office on resources and information connected to the company’s server. With more employees working remotely VPNs are more critical today. All data traveling through your server, phones, tablets and laptops can be encrypted securely.

Cloud Services

Cloud Service delivers data storage via the internet for your company’s servers, databases, networks, software and other applications without having to invest in larger infrastructure. It costs less, is typically more secure and provides more storage availability for your growing business. For your business to flourish in this cloud era, you need the best-in-class, speedy and responsive cloud technology that is able to maintain even the most intricate business infrastructure, while promising complete data security. In today’s ever-changing digital market, having a comprehensive cloud-based service for your company’s storage is a necessity.

NittanyIT’s Cloud platform provides a wide range of cloud based services like server virtualization, data protection, email encryption and archiving. With the broad spectrum of private, public and hybrid cloud platforms, NittanyIT’s Cloud solutions enables it’s client’s businesses to attain infrastructure stability. NittanyIT’s Cloud solutions offers customized cloud technology to meet specific needs of each of it’s client’s businesses. This service provides client’s with increased storage ability, faster speeds, enhanced security and many other advantages. NittanyIT can provide a comprehensive cloud based management solution.

Mobile Device Management
Support BYOD & Enhance Productivity with Complete Mobility Management
Keep Your Employees Happy And Your Data Secure

Smartphones and tablets continue to flood the workplace, and businesses everywhere are racing to appropriately regulate and manage these mobile devices. To support today’s bring-your-own-device (BYOD) movement, you’ll need a mobile device management (MDM) solution that keeps your employees happy – and keeps you in control.

NittanyIT’s Mobile Device Management is an affordable, easy-to-use cloud platform containing all of the essential functionality for end-to-end management of today’s mobile devices, including iPhones, iPads, Androids, Kindle Fire devices, Windows Phones and BlackBerry smartphones. With MDM, you can provide users with fast and secure access to corporate data from their personal devices. AND with the industry’s broadest device support, intuitive workflows, simplified deployment options, and advanced management and security features, we make BYOD simple.

NittanyIT’s answers the MDM challenge, with an easy-to-use platform that simplifies the management of personal devices – without compromising the user experience, security or privacy. Our solutions provide flexible approaches for enrollment, asset management, policy enforcement and the distribution of profiles, apps and docs, all based on device ownership (whether corporate- or employee-owned). We’ll even handle day-to-day MDM monitoring and management, and only escalate back to you the alerts that you want. It’s truly a set-and-forget solution.

Wireless Solutions

Wireless solutions are essential in today’s businesses across all industries. It is critical that your business has the ability to stay connected and your devices can communicate with each other so your business runs smoothly. Whether you are incorporating voice services, data services, email, GPS or Broadband you need to have a strong infrastructure you can rely on. A strong wireless system enables your business to become more mobile resulting in enhanced productivity and profit and will increase efficiency. Wireless solutions can be applied to any business whether you are in the technology field, retail space, manufacturing and production or if you are simply looking to outfit an office space. You need the right partner to ensure your wireless systems are functioning properly.

At NittanyIT we can design and incorporate a wireless solution that works well for your business, even if you had a wireless solution in place. We can evaluate your current solution and make it better to increase the performance. Our team at NittanyIT has the experience, resources and tools to provide the right wireless solutions for all of your needs. Like everything we do at NittanyIT our process is comprehensive and solution driven. We provide a step by step approach in evaluating your wireless solutions needs.

Managed Hosted Voice Over IP (VoIP)

Communication is key for businesses to keep in touch with customers, vendors, co-workers and other partners that are crucial to any successful business. Traditional phone systems are no longer practical for the demands of today’s business climate. You need speed, options and functionality and you cannot get that with outdated phone systems. Hosted Voice Over IP or VoIP systems send and receive calls and communication over the internet rather than traditional means. VoIP systems increase speed, improve functionality and provide many more options and features then traditional phone systems. We can evaluate your needs and provide a comprehensive plan to integrate the right system for your company’s needs.

Simply put – Hosted VoIP systems provide more features and benefits and reduce costs for businesses. Here are just a few of the many features available through VoIP systems that can help to increase the functionality of your phone and communication systems.

Structured Cabling Services
Voice and Data Wiring

We handle all your voice and data wiring needs, from one location to one thousand. We adhere to wiring standards. Experienced with cat. 3 to cat. 6a cabling, we guarantee quality cabling, done right.

Network Room Cleanup

Network rooms can be their own kind of disaster. Messy and confused network rooms and phone closets make simple fixes monumental and troubleshooting near impossible. Moves, adds and changes fly when your lines are sorted, labeled and tested. We will come out, take a look and make recommendations for free.

Wire and Cable Removal

Are you in a location with lots of old wiring? Are you having trouble lifting ceiling tiles because of miles and pounds of wires? We can remove that old cabling and dispose of it. Electrical codes now mandate the removal of old cabling, let us do it for you.

Troubleshooting

We can diagnose cabling plants, network cabling, phone system, voicemail or line problems and correct them. If the problem is with a service provider, we will work with the vendor to correct the problem. If it’s a problem with your system, we can diagnose it, explain it and estimate the cost to fix it. We will be there, for you, until the problem is corrected.

24 Hour Emergency Service

We are available 24 hours a day 7 days a week. In the case of a major outage, service agreement customers have priority, but we do respond to customers without service agreements as quickly as possible as well.

Security and Cyber Security Security aims at protecting your computer systems from theft and damage to their hardware, software and other information. The technology landscape is ever-changing and security risks grow as the industry advances. Threats are everywhere and companies need to develop and manage internal systems to safeguard their vital data. With more internet users everyday, threats not only come from outside your company but sometimes from your own employees, unwillingly allowing threats to arise from visiting websites, sharing information and using applications that they shouldn’t be. Your company needs to be protected from threats both external and internal to your organization. A comprehensive security plan with a trusted partner like NittanyIT is key to making sure your complete IT footprint stays protected.
	Utilizing the right tools, systems, software, and vendors, we provide next-generation security services that include Managed Firewall Service, which is our basic security service, along with Firewall services. We also remain in the front line by providing services like Intrusion Detection and Prevention (IDS/IPS), Content Filtering, Security Information and Event Management (SIEM), Log Analysis, Compliance Reporting Services, SSL and IPSEC VPN services. The Managed Firewall services provide security to your data centers, home offices and to SaaS application delivery, through software, advanced monitoring tools and our NOC. NittanyIT works alongside your existing security team and your internal IT to provide enhanced security solutions. Perimeter Security alone cannot mitigate risks against end-point threats. NittanyIT ensures 24/7 monitoring of activities around your complete IT footprint. Our team will get alerts in real time if something suspicious happens, activating our automated systems to resolve issues, so you can just relax and work on your business. Our security platform offers services that are built by the combination of tools and software including: Firewalls Anti-Virus Malware Protection Intrusion Detection and Prevention (IDS/IPS) Anti-Phishing Patch Management Pro-active Monitoring and Threat Prevention Log management Security Information and Event Management (SIEM) Ransomware Prevention When it comes to security and protection your IT is paramount. Contact the NittanyIT to get a evaluation of your existing security systems and learn what you can do to increase your protection. NittanyIT can test your systems, network, users and internet connectivity as part of your evaluation.